سياسة الخصوصية

1. Privacy Policy

Introduction
ActiveStore respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the rights you have over your data. By using our website, mobile app, or services, you agree to the practices described in this policy.

Data Collection
We collect and process the following types of personal information:

  • Personal Details: Name, email address, phone number, delivery address, and other contact details.
  • Payment Information: Payment details are securely processed through MyFatoorah, including credit card information and transaction data.
  • Usage Data: Information about how you interact with our website and app, such as device type, browser type, IP address, and browsing behavior.
  • Transaction History: Purchase history and any support interactions.

Use of Data
We use your personal data for the following purposes:

  • To process and fulfill orders, including shipping and customer service.
  • To manage your account and provide customer support.
  • To improve the functionality and user experience of our website and app.
  • To send you promotional offers, newsletters, and updates (only if you’ve opted-in to receive such communications).
  • To comply with legal obligations and resolve disputes.

Data Sharing
We do not share your personal data with third parties except in the following circumstances:

  • Payment Processing: Personal and payment data is shared with MyFatoorah for secure payment transactions.
  • Internal Use: We share data within our internal teams to process orders and manage customer service.
  • Legal Requirements: We may disclose your information to law enforcement or government authorities when required by law.

Data Security
We implement appropriate technical and organizational security measures to safeguard your personal data. This includes encryption, secure servers, and access control measures to protect against unauthorized access.

Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also request information on how your data is being used. For any privacy-related inquiries, please contact us at support@activestore.qa.

Contact Information
For any questions regarding this Privacy Policy, please reach out to us via email at support@activestore.qa.